How RentRow Works
RentRow connects tenants and property partners on one platform. Tenants pay rent via M-PESA or bank transfer and build credit. Partners collect rent automatically and track everything in real-time.
For Tenants
Five simple steps to manage your rent and start building credit.
Visit app.rentrow.com
Open app.rentrow.com on any device — phone, tablet, or computer. No download needed.
Create your account
Sign up with your phone number and basic details. Verification takes less than 2 minutes.
Enter your property code
Your Property Partner provides a unique code that links your account to your rental property.
Add money via M-PESA or bank transfer
Top up your Rent Account via M-PESA Paybill or bank transfer. Add money anytime — it stays in your account until you pay rent.
Pay rent and build your credit
Pay rent with a single tap. Every on-time payment is reported to TransUnion and Metropol, building your verified credit history automatically.
For Property Partners
Four steps to automate rent collection and manage your properties.
Register as a Property Partner
Contact us at [email protected] or through the contact form. Our team will set up your account and walk you through the platform.
Add your properties and units
Enter your property details including addresses, unit numbers, and monthly rent amounts. Each property gets a unique code for tenants.
Invite your tenants
Share property codes with your tenants so they can create accounts and link to their units. We can help with tenant onboarding.
Track payments in real-time
Your dashboard shows payment status for every tenant across all your properties. See who has paid, who's pending, and who's overdue — updated in real-time.
The RentRow Top Up
Sometimes rent is due before your money is ready. A RentRow Top Up bridges the gap — it covers your shortfall so rent is paid in full and on time.
You repay the top-up amount plus a transparent fee with your next income. The fee is always shown before you confirm. No hidden charges, no surprises.
Top Ups protect your payment record, help you avoid late penalties, and keep your credit-building journey on track. For Property Partners, they mean more on-time rent and fewer follow-ups.
RentRow offers financial support designed for rent. Top Up funds are purpose-locked — they go directly to your landlord. One transparent fee, no compounding interest, and every on-time repayment builds your credit.